Most Frequent Questions about Sex Dolls

Sexy Real Sex Dolls is a dedicated, U.S.-based authorized reseller specializing in premium, ultra-realistic sex dolls sourced from trusted manufacturers. Our company focuses on delivering a curated selection of high-quality, lifelike adult companions along with detailed product guidance, professional customer service, and a streamlined purchasing experience. While we do not manufacture dolls ourselves, we work closely with reputable brands and production studios to ensure every doll we list meets strict standards for realism, craftsmanship, and safety.

The dolls we offer are constructed from either high-grade silicone or premium TPE (thermoplastic elastomer). These materials are widely used in the adult industry for their durability, soft texture, and lifelike feel. Each doll is built around an articulated metal skeleton that enables natural posing and stable positioning. Because we work with multiple manufacturers, material formulas vary slightly by brand, but all offerings on our site have been vetted for quality and safety before being added to our catalog.

Both materials have advantages, and the right choice depends on customer preference.
TPE provides exceptional softness, stretch, and an extremely natural feel during use. It is more elastic than silicone, offering a warm, skin-like sensation at a more accessible price point. Silicone delivers greater heat resistance, sharper detailing, and outstanding durability, making it ideal for photography, long-term collectors, and customers who prioritize aesthetic realism. Silicone is also less porous, which simplifies certain aspects of cleaning. Our product pages clearly outline whether a given doll is available in TPE, silicone, or both.

The dolls we offer do not arrive fully assembled. The body and head are packaged separately to protect both components during transit. Attaching the head is a simple process that usually involves either a threaded connector or a quick-connect system, depending on the manufacturer. No tools or technical expertise are required.

Once the head is attached, customers can add the wig, clothing, and any included accessories. We recommend reviewing the care instructions included in the box before first use and performing an initial cleaning of the doll and all attachments.

Weight varies depending on height, body type, proportions, and material density. On average, dolls in the 140–150 cm range weigh between 55–75 pounds. Dolls 160–170 cm usually range from 75–110 pounds. Some manufacturers offer lightweight skeleton options or slimmer body designs to reduce overall weight. Every product page on our website displays precise specifications so customers can determine handling requirements before purchasing.

Yes. Our company offers a wide range of customization options depending on the manufacturer of each doll. Customizable features may include skin tone, eye color, wig style, breast type, standing feet, skeleton upgrades, nipple and areola color, pubic hair selection, and optional technological enhancements such as heating or voice features. Many premium silicone dolls also support implanted hair, ultra-realistic paint detail, or specialized facial artistry. Each product page includes all available customization choices so customers can design a doll that fits their personal preferences.

Production times vary based on the manufacturer, level of customization, and current workload. Most dolls require 7 to 20 business days for build and finishing. After production, shipping to the United States typically takes an additional 7 to 12 days.

For dolls that are in stock and do not require customization, we ship immediately. These in-stock dolls typically arrive within 5–7 business days. Transit times may be slightly longer during peak seasons or global shipping delays. We send tracking information as soon as the doll leaves the facility, and our team monitors orders closely to provide updates if needed.

Absolutely. We understand the need for privacy, and all orders ship in plain, unmarked boxes without logos, branding, or references to adult content. Only the shipping carrier’s required label appears on the box. Although doll packaging can be sizable due to the nature of the product, there is no outward indication of what is inside. Our company and our manufacturing partners prioritize discretion throughout the entire fulfillment process.

In the unlikely event that your doll arrives damaged, please notify us immediately. We will request photographs of the damage, the packaging, and the shipping label. This documentation allows us to work with the manufacturer to verify the issue and determine the best resolution. Every case is handled individually, and we support customers throughout the process to ensure a satisfactory outcome. We recommend inspecting the package as soon as possible upon delivery to expedite the claims process. We encourage you to add the shipping damage protection to your order at checkout.

Because each doll is built to order according to the customer’s selected customizations, we cannot accept returns once production has begun. Customers may request a cancellation or make changes within 24 hours of placing an order. After this 24-hour window, a 20% cancellation fee is applied. This fee can be used as a credit toward a future purchase.

We strongly encourage customers to review product details, sizing charts, and customization choices carefully before checkout. If a doll arrives damaged or defective, our team will assist in communicating with the manufacturer to reach a fair solution, which may include replacement components or, in rare cases, a full replacement depending on the situation.

Proper maintenance is vital for both the longevity and hygiene of your doll. We recommend cleaning all penetrable areas after each use with warm water and a mild antibacterial soap. The outer body should also be wiped down periodically with the same solution. TPE and silicone require different care products, so customers should avoid harsh chemicals, oil-based cleaners, or alcohol solutions. Once dry, TPE dolls benefit from a light dusting of renewal powder to maintain smoothness. Dolls should be stored in a relaxed, neutral pose and kept away from sharp objects, extreme heat, or prolonged sun exposure.

Limited water exposure is acceptable for cleaning purposes, but we do not recommend submerging the full doll in a bathtub or pool. Water entering the skeleton could cause rust or internal damage, depending on the manufacturer. Silicone dolls generally tolerate water slightly better than TPE, but both materials require thorough drying after any cleaning session. Shower cleaning is fine as long as the head is not fully submerged.

We offer a variety of secure payment options to make purchasing convenient. Customers can pay using Klarna, PayPal, Apple Pay, and major credit or debit cards. For additional privacy or alternative preferences, we will also accept money orders or wire transfers upon request. All transactions are processed securely, and our team is available to assist with any questions about payment options prior to checkout.

For privacy, all charges from our company appear as MLO LLC on bank and credit card statements. This ensures discretion, as the descriptor does not reference adult products or our company name. If you have questions about billing or need further clarification, our support team is available to assist before placing your order.

Our company provides end-to-end support before, during, and after your purchase. We help customers choose the right doll, understand materials and features, navigate customization options, track orders, and manage any concerns following delivery. Although manufacturing and fulfillment occur at external facilities, our team acts as your primary point of contact to ensure a smooth and professional experience.

The dolls we offer are made from body-safe silicone and TPE materials used widely throughout the adult industry. They are non-toxic and hypoallergenic when properly maintained. We encourage customers to clean the doll thoroughly before first use and after each use. Only water-based lubricants should be used, as oil-based products may damage both TPE and silicone.

For long-term storage, we recommend placing the doll in a neutral, slightly bent position to avoid unnecessary pressure on joints. The storage environment should be cool, dry, and free from sunlight or heat sources. Avoid tight clothing for prolonged periods, as dyes can transfer onto TPE or silicone. Using the original packaging or a designated storage solution helps protect the doll’s structure and skin.

Sí. Contamos con un miembro del equipo dedicado y bilingüe que habla español para asistir a nuestros clientes. Ya sea que tenga preguntas sobre productos, personalización, envío o métodos de pago, nuestro personal de soporte en español puede guiarlo durante todo el proceso de compra, asegurando una comunicación clara y una experiencia sin inconvenientes. Simplemente solicite asistencia en español al comunicarse con nuestro equipo.